ITS - New Faculty and Staff

INFORMATION TECHNOLOGY SERVICES

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New Faculty & Staff Checklist

I T S Sign and Building goes to I T S home

Information Technology Services (ITS) is a university service organization dedicated to the computing, networking and telecommunication needs of the university community. We provide infrastructure and support services to faculty, staff, and students; on the Flagstaff campus and statewide.

Telephone Services
- Voice Mail
- Teleconferencing Options - MeetMe Lines
- Video Conferencing
Departmental Technical Support Personnel - IT-Pro - Many departments employ dedicated technical support staff.
User ID and Password - Contact the ITS Solution Center at 928-523-1511, or statewide toll-free at 888-520-7215 to obtain your user id and password. Your standard computing accounts ( email, NAU domain and LDAP ) will be automatically generated.
Computer
- Purchasing New Computer
- Setup - Make an online request to have the NAU configuration on your office computer.
- Software
- Support Policy
Getting Connected
- NAU Network Acceptable Use Policy for Faculty and Staff
- NAU Network Connections
- Wireless
- Virtual Private Network - VPN - A network that uses encryption and other security mechanisms to ensure that only authorized users can access the network and that data cannot be intercepted.
- Dialup
- Statewide Modem Pool Access Numbers
- Home Drive - A network share that is used primarily for personal work data.
- NAU Shares - Access and share departmental files, printers and other resources.
Email
- Accessing Your Email
  - Portal Mail - Web access to your personal and group / departmental email accounts.
  - Download Email Clients - Eudora, Microsoft Outlook, or Mozilla Thunderbird.
- Managing Your Email - Block or filter spam, enable or disable vacation message, set forward on email, manage your password, or view your mailing list memberships.
- Restricted Email Attachment Delivery Service - READS - Northern Arizona University blocks direct delivery or potentially harmful email attachments.
- Password
- Email List Serve
- Email Usage Policy (PDF)
- Email Usage Policy (DOC)
Accessing Secured Systems
- LOUIE - Adminstrative Access to Student Information System and Human Resources System.
- Advantage
- Business Objects / Data Warehouse Reporting Access
Online Directory - LDAP - Maintain your electronic Nothern Arizona University directory information; update preferred alias, preferred email account, homepage URL.
Oracle Calendar - Electronic Calendar / Scheduler for individuals and resources.
Virus/Spyware/Hoax
Training
Automatic Test Scoring – ITS supports a facility to aid faculty with test scoring. SCORER uses optically-scanned test forms and provides the instructor with test scores, score histograms, item analyses and individual student score sheets.
Getting Help
Web Development
WebCT Vista Online Course Development

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